Collection of Personal Information
We may collect personal information through various means — including when you visit our website, register on it, place an order, subscribe to our newsletter, fill out a form, or engage in other website activity. The personal information we may collect includes your name, email address, mailing address and phone number. You're welcome to browse our website anonymously, but providing personal information may be necessary for certain activities or to get in touch with us.
We may also gather non-personal information as you interact with our website — such as your browser type, device type, and technical details related to your internet connection.
To improve your experience, our website may use cookies, which are stored on your device for record-keeping and tracking purposes. You can adjust your browser settings to refuse cookies, though this may affect the functionality of certain features.
Use of Personal Information
Supply Solar may use your personal information to:
- Respond to your requests more efficiently and improve our customer service
- Personalise your website experience by analysing aggregate user data
- Improve our website based on your feedback
- Run promotions, contests, surveys or other website features
- Send you information on topics you've agreed to receive
- Send order-related information and updates by email — you can unsubscribe from these at any time
Disclosure of Personal Information
We do not sell, trade or rent your personal information to third parties. We may share generic, aggregated demographic information that isn't linked to any individual with business partners and suppliers who provide services or products to Supply Solar and may need access to personal information to deliver those services.
Security Measures
We follow appropriate data collection, storage and processing practices, along with security measures, to protect your personal information — including usernames, passwords, transaction details and stored data — against unauthorised access, alteration, disclosure or destruction.
Access to Your Information
You can request access to the information we hold about you by making a written request to us. We'll do our best to fulfil your request unless doing so would infringe on someone else's privacy. To confirm your identity, we may ask for proof of identification, and may charge a reasonable fee for providing access.
Correction of Your Information
If you believe any personal information we hold about you is incorrect, outdated, or if you have any concerns about how we handle your personal information, please contact us and we'll work with you to address it.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time without prior notice. Any changes will be reflected on this page.