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⚡ Solar Homes rebate eligibility tightens on 1 July 2026. Want to lock in the current rules? Get the free 2026 rebate guide → 0484 372 744
Fixed-Price Quote CEC-Accredited Electricians Award-Winning Installer

Heat Pump Installation
in Melbourne & Regional Victoria

From site assessment to first hot shower. Supply Solar's CEC-accredited electricians handle the full heat pump installation — sizing, gas isolation if needed, electrical work and rebate paperwork — in a single visit, with one fixed price agreed before we start.

3–5hr
Typical installation time, start to hot water
$1,400
Max Solar Homes rebate + VEU discount
4.9
Google rating · 312 reviews

Get Your Free Installation Quote

We'll assess your site and give you a fixed price

No obligation · Rebate eligibility confirmed free

Solar Homes & VEU rebates handled
CEC-Accredited Installers
Gas & electric switchover specialists
2024 EUPD Installer Award
Call back within 2 hours
Straight answer

What's Involved in a Heat Pump Installation?

A heat pump installation removes your old hot water system and replaces it with a correctly sized heat pump on a compliant outdoor location, connected to a dedicated electrical circuit and your existing plumbing. If you're switching from gas, a licensed gasfitter also isolates and caps the old gas line. Most installations are completed in a single visit — typically 3 to 5 hours, or 5 to 7 hours for a gas switchover — for a fixed price agreed upfront.

Correct location & clearance

Heat pumps need airflow on all sides and must meet noise setback rules from neighbouring windows. We confirm a compliant spot on a slab or bracket during your assessment.

Dedicated electrical circuit

A new circuit is run from your switchboard to the unit — the compliant standard for heat pump hot water systems, installed by our CEC-accredited electricians.

Gas isolation, if switching

Replacing a gas system? Our licensed gasfitter safely disconnects and caps the existing line as part of the same visit — compliant with Victorian regulations.

How does a heat pump work? Full guide →
Side by side

What Size Heat Pump Do I Need?

Correct sizing is the single biggest factor in day-to-day satisfaction — undersized means running out of hot water, oversized wastes money. Here's the standard sizing guide.

Household size Recommended tank capacity Typical daily usage Notes
1–2 people 170–200L ~120–160L/day Smallest footprint, lowest running cost
⭐ 3–4 people 250–270L ~200–260L/day Most common size for Melbourne families
5+ people 315–400L ~280–350L/day Suits large households or high-demand periods
High-demand households 2× units or 400L+ 350L+/day Multiple bathrooms, spas, or back-to-back showers

A starting guide only — Supply Solar confirms the right size from your actual household size, fixtures and usage patterns during your free assessment.

Compare heat pump vs gas vs electric running costs →
Transparent pricing

What Does Installation Actually Cost?

A fully installed heat pump hot water system in Melbourne typically costs $2,500 to $4,500 before rebates. Here's what drives the difference.

Standard replacement

Electric Storage → Heat Pump

Replacing an existing electric storage system in the same location. The most straightforward, fastest scenario for most Melbourne homes.

  • Old system removed and disposed of
  • New unit, electrical circuit, plumbing connection
  • Usually completed in 3–5 hours
Get a Fixed Quote
Gas switchover

Gas Storage → Heat Pump

Full electrification — gas isolation, new electrical circuit and heat pump installation, all handled by our licensed team in a single visit.

  • Everything in the standard replacement, plus
  • Licensed gasfitter isolates & caps the old gas line
  • Typically 5–7 hours, one team, one visit
Get a Fixed Quote
Victoria · 2026

Heat Pump Rebates We Apply for You

Two Victorian incentives reduce the installed cost of a heat pump hot water system — and Supply Solar confirms your eligibility and lodges both at the time of installation.

Victorian Energy Upgrades (VEU)

Additional discount

The VEU program provides a point-of-sale discount on heat pump hot water systems installed by accredited providers like Supply Solar. The exact discount varies by product and is applied directly to your invoice — no claim required from you.

Can I combine both rebates? →
The Solar Homes income cap drops from $210,000 to $150,000 on 1 July 2026. If your household income is between $150k–$210k, you need to apply before 30 June 2026 to qualify under the current rules. Contact us today.
Before we start

Installation Requirements & Compliance

Heat pumps aren't a drop-in swap for every hot water system — location, clearance and electrical capacity all matter. We check all of it during your free assessment, before you commit to anything.

Old system removal, disposal, and full compliance certification are included in every installation — no separate call-out needed.

Book a Free Assessment
01

Airflow clearance

Heat pumps need open space on all sides to draw in air efficiently — we confirm your chosen spot has enough clearance before installing.

02

Noise setback compliance

Victorian regulations set minimum distances from neighbouring windows based on the unit's noise rating. We check this as part of every site assessment.

03

Electrical capacity check

We confirm your switchboard has room for a dedicated heat pump circuit — flagging any upgrade needed before your fixed-price quote is finalised.

04

Old system removed & disposed

Your old electric or gas system is removed and responsibly disposed of as part of the installation — one less thing to organise.

The smartest combination

Pair Your Heat Pump With Solar — and Run It for Free

Set and forget: hot water from sunshine

A heat pump can be programmed to run between 10am and 3pm — when a typical solar system is generating peak surplus electricity. Your panels power the heat pump, which heats your water, at effectively zero cost.

Add a home battery and the heat pump can run from stored solar in the evening too — giving you near-complete energy independence for hot water, year-round.

Add Solar to Your Quote
Standard electric storage ~$1,100/yr
Heat pump (grid power) ~$280/yr
Heat pump timed to solar ~$30–60/yr
Your potential annual saving Up to $1,050

Estimates based on Melbourne tariffs and average 4-person household. Actual results vary.

From quote to hot water

Your Heat Pump Installation — Step by Step

01

Free assessment

We check your current system, location, and electrical setup, and confirm which rebates you qualify for — at no cost.

02

Fixed-price quote

One clear price covering the unit, installation, electrical work, gas isolation (if needed), and rebate lodgement. No surprises.

03

Installation day

Most heat pump installations take 3–5 hours. We remove the old system, install the new unit, and connect to your existing plumbing and electrics.

04

Rebates applied, hot water on

We lodge the Solar Homes rebate and VEU discount at installation. You start saving from the first cycle — that day.

Why Melbourne chooses us

Accredited, Award-Winning & Fully In-House

CEC-accredited & NETCC approved

Every heat pump installation is completed by our own CEC-accredited electrical team — not a subcontractor. Your rebates, warranties and compliance are protected.

Award-winning installer

Winners of the 2023 CEC Collaboration Award and 2024 EUPD Australian Installer Award — independent recognition of installation quality and customer experience.

Solar + heat pump in one team

We design your heat pump to work with your solar from day one — no separate trades, no awkward handoffs. One quote covers everything.

Rebates handled, not just mentioned

Many installers list rebates but leave the paperwork to you. Supply Solar confirms eligibility upfront and lodges the Solar Homes rebate and VEU discount at installation — you receive them on the day.

Across Melbourne & Regional Victoria

Heat Pump Installation Near You

We install heat pump hot water systems right across greater Melbourne and regional Victoria.

4.9★ · 312 reviews

What Melbourne Homeowners Say

"Replaced our old gas hot water system with a heat pump. Supply Solar handled the gas isolation, the electrical work, and the Solar Homes rebate — all in one day. First electricity bill was noticeably lower."

KD
Karen D.Berwick · Gas → heat pump switchover

"We got solar and a heat pump at the same time. They set the heat pump to run at midday from our panels. Our hot water is basically free now — and the $1,400 rebate came off the install price on the day."

PL
Paul L.Frankston · 10kW solar + heat pump

"Electric storage was costing us a fortune. Supply Solar replaced it with a heat pump — VEU discount applied on the day, job done in 4 hours. Very professional, explained everything clearly."

NR
Natalie R.Ringwood · Electric → heat pump
Straight answers

Heat Pump Installation FAQs

What size heat pump hot water tank do I need?
Tank sizing follows household size: a 170–200L tank suits 1–3 people, a 250–270L tank suits 3–4 people, and a 315–400L tank suits 5+ people or high hot water demand. Get your exact recommendation →
Where can a heat pump hot water system be installed?
Heat pumps need a well-ventilated outdoor location with clearance on all sides for airflow, typically on a concrete slab or bracket beside the house. They must comply with noise setback requirements from neighbouring windows under Victorian regulations. Supply Solar confirms a compliant location during your free assessment.
Do I need an electrician for a heat pump hot water installation?
Yes. A heat pump requires a dedicated electrical circuit and must be installed by a licensed electrician. If replacing a gas system, a licensed gasfitter must also isolate and cap the existing line. Supply Solar's CEC-accredited team handles both as part of a single installation.
How long does heat pump installation take?
A straightforward replacement of an existing electric storage system typically takes 3 to 5 hours. A gas-to-heat-pump switchover, including gas isolation and a new electrical circuit, usually takes 5 to 7 hours or a full day. Most installations are completed in a single visit.
What happens to my old hot water system?
Supply Solar removes and responsibly disposes of your old hot water system as part of the installation — electric or gas. If replacing gas, the line is safely isolated and capped by a licensed gasfitter in the same visit.
Can a heat pump be installed on an apartment or unit?
It depends on available outdoor space and body corporate approval where applicable. Heat pumps need external airflow clearance and generate some operational noise, so units and apartments with limited outdoor space need a site assessment to confirm feasibility first.
What's included in the installed price?
Our fixed-price quote covers the unit, removal and disposal of the old system, all electrical work, gas isolation if applicable, plumbing connections, compliance certification, and lodgement of the Solar Homes rebate and VEU discount — confirmed upfront, no surprises. Full rebate eligibility guide →

Ready for Your Fixed-Price Install?

Get a free, no-obligation heat pump installation quote. We'll assess your site, confirm sizing, and give you one fixed price — no surprises.

No obligation · Up to $1,400 rebate + VEU · CEC-accredited · Melbourne & Regional Victoria

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