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Privacy Policy

This Privacy Policy outlines how SUPPLY SOLAR PTY LTD (ABN 48 651 849 571), trading as Supply Solar, handles personal information in accordance with the National Privacy Principles under the Australian Privacy Act 1988. This policy applies to the website and all products and services offered by Supply Solar.
We may collect personal information through various means, including when you visit our website, register on it, place an order, subscribe to our newsletter, fill out forms, or engage in other website-related activities. Personal information we may collect includes your name, email address, mailing address, and phone number. You can choose to browse our website anonymously, but providing personal information may be necessary for certain activities or contact.
We may also gather non-personal information when you interact with our website, such as browser information, computer type, and technical details related to your internet connection.
To enhance your experience, our website may use cookies, which are stored on your hard drive for record-keeping and tracking purposes. You can adjust your browser settings to refuse cookies, but this may impact the functionality of certain website features.
Supply Solar may use your personal information for the following purposes:
– Improving customer service by responding to your requests more efficiently.
– Personalizing your website experience by analyzing aggregate user data.
– Enhancing our website based on your feedback.
– Running promotions, contests, surveys, or other website features.
– Sending information you have agreed to receive about topics of interest.
– Sending order-related information and updates via email. You can unsubscribe from these emails.
We do not sell, trade, or rent your personal information to third parties. However, we may share generic, aggregated demographic information that is not linked to personal details with our business partners and suppliers who provide services or products to Supply Solar and may require access to personal information for service delivery.
We implement appropriate data collection, storage, and processing practices along with security measures to safeguard your personal information, including username, password, transaction details, and stored data against unauthorized access, alteration, disclosure, or destruction.
You can request access to your information by making a written request to us. We will strive to fulfill your request unless it infringes on another individual’s privacy. To ensure your identity, we may request identification proof and may charge a reasonable fee for providing access.
If you believe any personal information we hold about you is incorrect or outdated or if you have concerns about how we handle your personal information, please contact us, and we will work to address your concerns.
This privacy policy may be subject to changes without prior notice. Any updates will be reflected on this page.

Last updated: September 2023

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